Shipping policy
Delivery is free for orders over R1000 and R175 for orders under R1000.
Shipping Orders
When placing orders online, ensure the correct delivery address is added to avoid any unnecessary delays in receiving your order.
Delivery usually take between 1-4 working days to be delivered depending on your location. All orders need to be paid in full before they are dispatched. The couriers will not accept any cash or payment.
If there is an issue with the order you will be contacted by the sales team.
Please ensure someone is available at the delivery address to receive your order. Deliveries are made during standard business hours, and a signature may be required upon receipt. If for any reason there is a problem, kindly inform us timeously, to alert the courier of any changes. It is the customer's responsibility to ensure someone is available to accept the delivery. If no one is available at the time of delivery and the order is returned or delayed as a result, the company will not be held liable.
We do not accept any liability for delayed delivery / loss / damage of the item/s caused by any third party.
Communication will be sent notifying you that the parcel has been shipped, along with the tracking number of the order.
Please note - couriers do not deliver during weekends and public holidays.
Collection Orders
Orders can be collected at our premises once you receive confirmation that the parcel is ready.
Proof of payment for orders can be email to accounts@logicabeauty.com.
Alternatively cash or card payment will be accepted in store when collecting.
Payment in advance or exact cash is advised to avoid delays.
Damaged Shipment
Once you have received your goods, please check thoroughly against invoice.
If an item is received and it is either damaged or faulty or an item has not been received at all, please contact us within 48 hours - No claims can be accepted after this period.
If after investigating the error, we find we are at fault, we will correct the problem at no extra cost to you.
