FAQs
Logica Beauty FAQ
Below are some FAQ that will help you answer any questions you have. If you have any other questions, please contact us on 021 552 699 or email us at info@logicabeauty.com
What shipping methods are availbale?
We offer courier or collection for shipping methods. Refer to the "Delivery Info" page for more information.
What payment methods are accepted?
We accept most debit and credit cards, as well as EFT, Snapscan and Zapper for payment.
How do I login to the website?
If this is your first time visiting the website and want to login, all you have to do is register with a name and email. If you have registered before you can login with the username and password you registered with. This can be done from the main page or when you are at checkout.
It says that the item is out of stock, what now?
If a product is out of stock on the website, you can subscribe to be notified when it is back in stock, alternatively you can contact our sales team and they can offer an alternative where possible.
What happens after I place my order?
After you place your order, you will get a confirmation email confirming your order has been placed. It will then be processed and our sales team will send through your invoice for payment if it has not already been done. Once payment has been received, it will then be dispatched for delivery via our couriers. If you are collecting, you will receive a notification that your order is ready for collection.
How long will it take to get my package?
Delivery usually takes between 1 to 3 business days from when the order was placed to be delivered. If you select the collection option, your parcel will be ready for collection within 1 hour.
